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Vakantiehuizen4u.nl functions as a low platform for advertisers of holiday homes and people who are interested vacation rentals, using the chance to display and look for holiday homes on the internet.
General tips for handling safely
Vakantiehuizen4u.nl values security and trust. Vakantiehuizen4u.nl therefore does its utmost to optimize and ensure the security of its platform. Read about the security measures Vakantiehuizen4u.nl has in place.
Vakantiehuizen4u.nl brings landlords and tenants together. Many bookings are handled directly between landlords and tenants. We recommend that you always use your common sense when you act on any advertisements on Vakantiehuizen4u.nl. Here are some tips that can help you act safely.
Most of the landlords and tenants on Vakantiehuizen4u.nl have good intentions and are reliable. They rent holiday homes as agreed. However, there may also be some people that abuse the trust of others. With the following tips you can minimize the chance of disappointment.
Security tips from Vakantiehuizen4u.nl
1. Contact in person: Find information about objects and the person letting it.
2. Use your common sense and trust your instincts: If it seems too good to be true, then take caution.
3. Be extra alert with transactions in foreign countries: Vakantiehuizen4u.nl is mainly focused on the Dutch market.
4. Use suitable methods of payment for transactions via the Internet: Do not use payment methods such as Western Union Bank, Money Gram, HSBC bank and checks.
5. Make clear agreements with each other and store information: Information landlord / tenant, ad text, payment details, e-mails, etc.
6. Look for information about the object before you make a reservation and ask the landlord if there are any irregularities.
7. Ask for a Rental agreement in writing: If a landlord/tenant fails to meet this requirement, something is wrong.
8. Report all scams to the police.
9. Always report scams to Vakantiehuizen4u.nl: If the claim is deemed justified, “will act accordingly to stop abuse.”
For legal assistance you can obtain advice from a solicitor.
Spoof and Phishing
Spoof messages are messages that appear to be sent by a popular website or a well-known company, but the people behind these messages only have the intent to obtain you personal or financial information. This is also called "phishing". In some cases you may receive fake e-mails that are possibly linked to fake website and often look deceptively real. The people behind these e-mails/websites have the sole purpose of deceiving you.
It is good to know that Vakantiehuizen4u.nl:
1. Never asks for information about your credit card or bank in an e-mail.
2. Never sends e-mails with attachments and will not ask for information about the pages that you can reach from Vakantiehuizen4u.nl.
3. Never will ask for your password in an e-mail.
4. Is not involved in any transactions. Vakantiehuizen4u.nl therefore never sends a confirmation of payment.
Useful links
Consulate Guide: an initiative of the Consumer Authority, the Dutch Competition Authority (NMa) and the Independent Post and Telecommunications Authority (OPTA). The website contains information about your rights and obligations as consumer, as well as tips, examples and references to relevant authorities. http://www.consuwijzer.nl
Renting safely
Anyone can quickly and easily place and find ads about holiday homes at Vakantiehuizen4u.nl. Here are some tips that can help you to rent safely.
Trade in person
Acting in person is by far the most reliable way to make a transaction. You can judge what you rent and who you rent it from. If possible make an appointment with the landlord to see the house. There's nothing better than a personal inspection of the house if you want to rent it. You can then check if everything meets your expectations and if you want you can negotiate on the price.
If it is not possible to act in person, then we recommend the following tips.
Know with whom you act
If you wish to rent then it is important that you know who you are negotiating with. Always ask for personal information about the landlord. If the transaction goes wrong or the landlord does not live up to his agreement, then you can always contact the landlord or take any other action needed. If a landlord tries to conceal his personal information then you are warned. A landlord who acts honestly will have no problem giving the information you need.
Phone
The phone is often the easiest and fastest means to contact the landlord. Always call the telephone number using a fixed phone number; a mobile phone number is anonymous and difficult to detect. Check the name and address in combination with a fixed phone number using the phone book or internet.
E-mail address
A free e-mail address (e.g. Hotmail) is anonymous.
Quality
Make sure you are aware of the quality of the house you want to rent. Get as much detail as possible about the house and ask about the facilities that are not included in the ad description and request additional information and additional (high resolution) pictures.
Does the landlord have more ads on our website?
See if the landlord has multiple active listings on our website. Does the landlord have several houses at very low prices? Be extra cautious and trust your instincts: If it seems too good to be true, then take caution.
Renting / leasing
Make clear agreements about the house rent and any payments, guarantees and insurance, etc. Ask for a rental agreement and make proper arrangements for the final cleaning, security deposit and other costs.
Payment
Make clear (preferably written) agreement about the rent and associated costs and how and when the payment should take place. Does the price include insurance? You can also try to make arrangements with the landlord to pay a part of the rent in advance and the remainder of the amount upon arrival at the holiday home. This way you share the risk.
Below are a number of tips per payment option.
Cash
Never send cash by regular mail.
Giro / bank
Payment through bank transfer. You are paying for a product that you have not been able to verify accurately. Use this payment option only if you trust the landlord.
Be extra alert in the following case:
• The landlord is proposing to use a loan payment method.
Letting safely
Anyone can quickly and easily place and find ads about holiday homes at Vakantiehuizen4u.nl. Here are some tips that can help you to rent safely or places that you want to rent or rent to Vakantiehuizen4u.nl. Here are some tips that can help you safely.
Trade in person
Acting in person is by far the most reliable way to make a transaction. You can judge what you rent and who you hire it from. If possible make an appointment with the landlord to see the house. There's nothing better than a personal inspection of the house if you want to rent it. You can then check if everything meets your expectations and if you want and you can negotiate on the price.
If it is not possible to act in person, then we recommend the following tips.
Know with whom you act
If you wish to rent then it is important that you know who you are negotiating with. Always ask for personal information about the landlord. If the transaction goes wrong or the landlord does not meet up to his agreement, then you can always contact the landlord or take any other action needed. If a landlord tries to conceal his personal information then you are warned. A landlord who acts honestly will have no problem giving the information you need.
Phone
The phone is often the easiest and fastest means to contact the landlord. Phone always to the fixed telephone number, a mobile phone number is anonymous and difficult to detect. Check the name and address in combination with a fixed phone number using the phone book or internet.
E-mail address
A free e-mail address (e.g. Hotmail) is anonymous.
Quality
Make sure you are aware of the quality of the house you want to rent. Get as much detail as possible about the house and ask about the facilities that are not included in the ad description and request additional information and additional (high resolution) pictures.
Renting / leasing
Make clear (preferably written) agreements about the house rent and any payments. Does the agreed price include cleaning, bedding, insurance, etc.? To reduce the risk, demand a deposit in advance and that the tenant must comply within 14 days after booking the holiday home, and state a date that the remainder of the rent amount must be met.
Payment
Make clear (preferably written) agreement about the rent and associated costs and how and when the payment should take place.
Below are a number of tips for payment options.
Cash
If the tenant wishes to pay cash, provide a receipt to confirm that you have been paid.
Giro / bank
Payment through bank transfer. This payment is a good and safe option.
Be extra alert in the following case:
• That the tenants propose to use a loan payment method.
Check
Be careful if a tenant wants to pay with a check. Tenants from abroad can use unsecured or counterfeit checks to pay. We advise you to contact your bank before you accept such payments.
Western Union, Money Gram and HSBC bank
We advise you not to use payment methods which are not suitable for Internet transactions with strangers, such as Western Union Bank, Money Gram and the HSBC bank. If you wish Information about these payment options, visit the websites of the banks.
Security and Vakantiehuizen4u.nl
Information
Vakantiehuizen4u.nl values accurate information for its users, as can be seen by our handling of the following items:
General information on the site
A good example is the Security page with tips and advice for safe actions. Our Policies and Terms of Use are the rules about what is and isn't allowed.
Vakantiehuizen4u.nl also works with information from third parties. You can consider the specific expertise of executive agencies, regulators, rights of intellectual property rights, interests, etc. These third parties have the necessary knowledge and experience on all relevant laws and regulations.
User Protection
Vakantiehuizen4u.nl handles all questions and comments from users with regard to safe trading. Another important task is active cooperation with the police and the judiciary. For legal assistance, we recommend you seek Legal advice.
Cooperation with police and justice
Vakantiehuizen4u.nl works closely with police and the judiciary. You can consider answering information requests for investigations, for example internet scams. We are actively involved in such investigations because we think it is important that users do not abuse the confidence of another user on the Vakantiehuizen4u.nl platform, and we act accordingly to stop abuse. You can also help by always reporting cases of fraud to the police. Everyone has the right to report a crime and investigators are obliged to cooperate.
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